DPAM Privacy Policy

Effective Date: 20 August 2026

Dhyeya Prakashan ("we", "us", "our") operates the DPAM mobile application and website available at https://dpamacademy.com.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, and your rights regarding your information.

By using the DPAM application or website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our application, we may collect the following information:

1.1 Personal Information

When you register for or use our services, we may collect:

• Full name
• Email address
• Mobile/phone number
• Account login information
• Information provided by you while using our educational services
• Information related to courses, purchases, or services you use

We collect only the information that is reasonably necessary to provide and improve our services.

1.2 Payment Information

If you purchase a course or other service, payment transactions may be processed through third-party payment service providers.

We do not intend to store your complete credit card, debit card, banking, UPI PIN, or other sensitive payment credentials on our servers. Payment information is handled by the applicable payment service provider according to its privacy and security policies.

1.3 Device and Technical Information

When you use our application, certain technical information may be automatically collected, such as:

• Device type and model
• Operating system and version
• Application version
• IP address
• Device identifiers where required for app functionality, security, analytics, or fraud prevention
• Crash and diagnostic information
• General usage information

This information may be used to maintain application security, troubleshoot technical problems, improve performance, and provide a better user experience.

1.4 Information You Provide

We may collect information that you voluntarily provide when you:

• Create or update an account
• Contact us
• Purchase or access educational content
• Submit forms or requests
• Provide feedback
• Request support

2. How We Use Your Information

We may use the information we collect to:

• Create and manage your account
• Provide access to courses and educational services
• Process purchases and transactions
• Provide customer support
• Communicate with you regarding your account or services
• Improve our application, website, and educational services
• Detect, prevent, and address fraud, abuse, security issues, or technical problems
• Maintain application functionality and security
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy without appropriate notice or consent where required by applicable law.

3. How We Share Your Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our services. These providers may include:

• Hosting and infrastructure providers
• Payment processing providers
• Authentication or communication service providers
• Analytics and crash-reporting providers
• Customer support and technical service providers

Third-party service providers are expected to process information only for legitimate business purposes and in accordance with applicable privacy and security requirements.

We may also disclose information when required by applicable law or legal process, to comply with a lawful government request, to protect our rights or security, to investigate fraud or security incidents, or in connection with a merger, acquisition, restructuring, or transfer of business assets where legally permitted.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud or abuse, comply with legal obligations, and enforce our agreements.

When personal information is no longer required for these purposes, we will delete or anonymize it where reasonably possible and where required by applicable law.

6. Account Deletion and Data Deletion

If you have created an account in the DPAM application, you may request deletion of your account and associated personal data.

To request account deletion, email dhyeyaprakashan21@gmail.com with your registered name, registered email address or mobile number, and a clear request for account deletion.

After receiving a valid deletion request, we will process the request and delete or anonymize the personal information associated with your account, except where information must be retained for legitimate legal, security, fraud-prevention, accounting, or regulatory purposes.

7. Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable laws. If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

8. Third-Party Services and Links

Our application or website may use third-party services or contain links to third-party websites. Third-party services and websites operate under their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party services that we do not control.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain website functionality, understand website usage, improve performance, and provide a better user experience. You may be able to manage or disable cookies through your browser settings.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request information about how your data is processed
• Withdraw consent where processing is based on consent
• Raise a privacy-related complaint or concern

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. When we make changes, we will update the Effective Date at the top of this Privacy Policy.

12. Contact Us

Dhyeya Prakashan
Email: dhyeyaprakashan21@gmail.com
Phone: +91 7620833175
Website: https://dpamacademy.com

For account deletion requests, use the subject line: Account Deletion Request – Dhyeya Prakashan.

13. Governing Policy

This Privacy Policy applies specifically to the DPAM application and services operated by Dhyeya Prakashan. This Privacy Policy should be read together with any applicable Terms and Conditions presented to users while using our services.